Effective Date: July 6, 2025
Business Name: The Bureau of Wonders
Legal Entity Name: Haffeman Productions LLC
Contact Email: hello@bureauofwonders.com
Mailing Address: P.O. Box 8072, Kodiak, Alaska 99615
1. Acceptance of Terms
By accessing or using any services provided by The Bureau of Wonders (“Company,” “we,” “our,” or “us”), including subscription services, digital content, printed materials, or online platforms, you (“User,” “Subscriber,” or “Customer”) agree to be legally bound by these Terms and Conditions. If you do not agree with these terms, do not use our services.
2. Services Provided
The Bureau of Wonders provides subscription-based services for families, which may include:
Notifications and alerts related to children’s milestones (e.g., tooth loss, birthdays, seasonal events)
Personalized or automated digital messaging
Access to a family portal and account representative (“Elf”)
Printable and mailed materials
All services are subject to modification or discontinuation without notice.
3. Eligibility and Parental Consent (COPPA Compliance)
Our services are intended to be used by adults on behalf of their children. We do not knowingly collect personal information directly from children under 13.
In accordance with the Children’s Online Privacy Protection Act (COPPA):
Children under 13 may not register or use the services directly.
Personal information about children may only be provided by a verified parent or legal guardian.
If we discover we have inadvertently collected information from a child without verified consent, that data will be deleted immediately.
By enrolling a child, you represent and warrant that you are the legal parent or guardian and authorized to provide their information.
4. Payments and Subscriptions
All paid services require a valid payment method and are processed securely through third-party platforms (e.g., Stripe). Subscription plans are billed monthly or annually, depending on the selection at checkout. Plans renew automatically unless canceled prior to the renewal date.
You are responsible for maintaining accurate billing information. Failed or declined payments may result in service interruption.
No refunds are issued for partial billing periods, unused time, or digital content downloads unless required by applicable law.
5. Cancellations and Termination
You may cancel your subscription at any time through your account portal or by contacting us at hello@bureauofwonders.com. Your service will remain active until the end of the current billing cycle.
We reserve the right to suspend or terminate any account, with or without notice, for violation of these Terms or misuse of services.
6. Intellectual Property and Brand Protection
All content, designs, names, logos, characters, trademarks, illustrations, written materials, and original works made available by The Bureau of Wonders are the intellectual property of Haffeman Productions LLC and are protected under U.S. and international copyright, trademark, and intellectual property laws.
This includes but is not limited to:
The name “The Bureau of Wonders”
The characters and likenesses of elves such as “Olle Tumblegrin” and “Glidebeam #14B”
All digital, print, and mailed materials
Website content, graphics, and designs
You may not copy, reproduce, distribute, modify, reverse-engineer, or use any portion of the content for commercial or derivative purposes without express written permission from Haffeman Productions LLC.
All rights are reserved. Unauthorized use of any protected content may result in legal action, including injunctive relief and damages.
7. User Conduct
You agree to:
Provide truthful, accurate, and complete information
Not impersonate another person or misrepresent your identity
Use the service only for lawful purposes
Refrain from sharing account access or distributing content to third parties
Any misuse of the service may result in suspension or legal action.
8. Privacy and Data Use (COPPA + Optional GDPR)
We take your privacy seriously. Please refer to our [Privacy Policy] for full details.
Personal data collected from users and their children is used solely for the purpose of providing magical services and managing subscriptions.
We do not sell or share your or your children’s data with third parties for marketing purposes.
Parents may request access to, correction of, or deletion of their child’s personal information at any time by contacting hello@bureauofwonders.com.
[Optional GDPR Statement (for EU users)]
If you are located in the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including:
Right to access and correct personal data
Right to withdraw consent and request deletion
Right to object to processing
To exercise any privacy rights, contact us at hello@bureauofwonders.com.
9. Disclaimer of Warranties
Our services are offered “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee uninterrupted service or specific outcomes. You use the service at your own risk.
10. Limitation of Liability
To the maximum extent permitted by law, Haffeman Productions LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service. Our total liability shall not exceed the amount paid by you in the twelve (12) months prior to the event giving rise to the claim.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Alaska, United States. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Kodiak Island Borough, Alaska.
12. Changes to These Terms
We may update these Terms at any time. When changes are made, the revised version will be posted to our website with a new effective date. Your continued use of the services constitutes acceptance of the updated Terms.
13. Contact Information
If you have questions about these Terms or need to contact us, you may do so at:
The Bureau of Wonders
Haffeman Productions LLC
P.O. Box 8072
Kodiak, Alaska 99615
Email: hello@bureauofwonders.com
14. Force Majeure
We shall not be liable for any failure or delay in performance of our obligations where such failure or delay results from causes beyond our reasonable control. This includes, but is not limited to, acts of God, natural disasters, war, terrorism, labor disputes, government actions, pandemic, public health crisis, internet or communication outages, or failures by third-party service providers.
15. Dispute Resolution
In the event of any dispute arising out of or relating to these Terms or your use of the service, both parties agree to first attempt to resolve the matter informally. If the issue cannot be resolved informally, it shall be submitted to binding arbitration in Kodiak Island Borough, Alaska, in accordance with the rules of the American Arbitration Association. The decision of the arbitrator shall be final and binding.
Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction.
